Top 10 Questions to ask before you choose Your Technology Partner

1. Does the firm understand the importance of a fast response time?
   
   
2. How confident are you that the firm has competent technicians?
   
   
3. Does the firm have employees or contractors?
   
   
4. Does the firm have high employee turnover? How long have the technicians worked there?
   
   
5. How long has the firm been in existence?
   
   
6. What is the average size of the clients they serve? The needs of a large corporation are much different than those of a small business.
   
   
7. Does the firm have references?
   
   
8. Does the firm provide you with the kind of service experience you deserve?
   
   
9. Does the firm have liability insurance?
   
   
10. Does the firm guarantee their work?

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